FAQs on Bridging

How does the Messina.one Bridge actually work?
When you bridge assets, Messina does not "convert" or "swap“ it. The asset is locked in a smart contract on the source chain and a similar designated asset on the destination chain is unlocked.
Can I send tokens without connecting a wallet?
Unfortunately, you cannot send any tokens without connecting wallets on the source chain. For certain tokens, there is a Relay function which can send the tokens to the recipient without connecting the destination wallet.
What are the fees for Messina.one Bridge?
Depending on the token sent, a bridge fee may be applicable for each transaction (please refer to this page for more details).
Network (gas) fees are incurred are:
The source chain gas fee.
The destination chain gas fee.
These fees are fees the chain charges to process transactions and may vary depending on the chain.
How long does a bridge transaction take in general?
The bridging speed depends on the source and destination chain, the number of active transactions made at that time, etc. - it may take up to a few minutes, so some time might be needed to allow the transaction to go through.
Once the transaction is verified and confirmed, the bridged assets will show up in the recipient’s wallet.
Occasionally, a transaction may not go through. The error will appear on the Block Explorer page if the transaction fails.
What happens if I didn’t receive my tokens after bridging?
If you don’t receive your assets after bridging, it could be due to one of the scenarios below:
The bridging didn’t go through so the tokens weren’t deducted. Please check your wallet transaction page to view your transaction history. If your transaction cannot be found, it was likely not initiated at all.
Bridging went through only on the source chain - you can go to the Resume page on the Bridge to resume the affected transaction.
Bridging was successful but the asset needs to be added to your wallet for it to be visible.
If you believe your funds are missing, please contact us at [email protected].
Will there be other blockchains available in the future?
Yes. We will keep the community updated on our latest developments, make sure to join our social media channels to stay informed: Twitter | Telegram | Discord​
How to register/list a token?
To list a token on Messina.one's bridge, please fill in the following form: https://forms.gle/z2PCjxuQ5iTSQjNL7. We are a semi-permissioned bridge so new token registration will be screened by us before being listed.
Where can I provide product feedback?
For feedback and general questions, please contact [email protected], or message us on Twitter | Telegram | Discord​
Where can I report bugs and receive support?
For bug reports and troubleshooting, please contact [email protected], or message us on Twitter | Telegram | Discord​
We appreciate any feedback and technical reports from all of our users. All advice will be taken seriously and it helps us to improve the Messina Bridge.
I have a question that isn't answered by the FAQ.
You can contact us at [email protected] for more support.
Last modified 29d ago